SRD SASSA Status Check


SASSA clients can use our SASSA status check portal to know their SASSA SRD grant status. If your payment status is approved, then you can check SASSA payment dates for May 2025. Are you confused about your SRD SASSA application status? What does “Identity verification failed,” “Self-exclusion response,” or “SASSA status check failed” mean? Check out all the grant application status explanations on this web page.

Those who have applied for an appeal for reconsideration can check their SASSA appeal status as well. Enter your SASSA SRD status linked phone number and South African ID number to check grant status.

SRD Status Check for R370 Payment Dates 2025

SASSA grant application status can be checked online and via SMS. However, checking the SASSA grant online is easier and quicker. It saves time and provides instant results. The official SASSA website is also slow, and it can be down numerous times a day.

That is why you should use our SASSA website to check SRD application status online in no time. Moreover, your SRD R370 grant payment date is also issued with the grant approval status. Unlike other SASSA grants like Disability grant or the Older Persons’ grant, you don’t need to visit the local SASSA office to check SASSA status.

We are using an API-based tool to offer a free and secure SASSA grant status check service. However, we are not associated with SASSA officials.

SASSA Grant Payment Dates and Payment Status for May 2025

SASSA officials issue 3 social grant payment dates every month. These grants have fixed payment dates, so you can check the table below.

SASSA Grant Pay MonthsOlder Person’s GrantDisability GrantChildren’s Grant
January 20252025/01/032025/01/062025/01/07
February 20252025/02/042025/02/052025/02/06
March 20252025/03/042025/03/052025/03/06
April 20252025/04/022025/04/032025/04/04
May 20252025/05/032025/05/062025/05/07
June 20252025/06/022025/06/052025/06/06
July 20252025/07/022025/07/032025/07/04
August 20252025/08/022025/08/032025/08/04
September 20252025/09/052025/09/062025/09/07
October 20252025/10/022025/10/032025/10/04
November 20252025/11/052025/11/062025/11/07
December 20252025/12/032025/12/042025/12/05

SRD R370 Grant Payday for May 2025

SASSA issues the SRD R370 grant payday at the end of each month. These payment dates start from the 25th of the month. However, the payment dates can change every month so you need to check SASSA status to know about your exact payday. Here are the payment dates for May 2025:

PaydayPayment Date
Monday26 May 2025
Tuesday27 May 2025
Wednesday28 May 2025
Thursday29 May 2025
Friday30 May 2025

SASSA Appeal Status Check for SRD Grant Application

Those members who got a “SASSA Status Declined” response and lodged an appeal for reconsideration can now check their appeal status. Follow my footsteps to check the status of the SRD appeal:

  1. Get an internet-supported device.
  2. Open the web browser.
  3. Type “srd.sassa.gov.za/appeals/appeal”.
  4. Now, enter your phone number and get an OTP from SASSA.
  5. Submit the OTP and check your appeal status.

If you face any issues, you can contact SASSA directly using the helpline and email.

SASSA Status Check Online

The South African Social Security Agency (SASSA) issued the SRD R370 grant during COVID-19. More than 19 million citizens are using this grant and getting R370 cash from the government of South Africa.

However, after submitting the SRD grant application online, clients need to check their SASSA payment status. In 2025, clients can use many methods to check status and check SASSA Payday.

Check SASSA Application Status Online

When we discuss online methods then we have the following ways to get the grant status.

  • Official SASSA Website
  • Our SASSA Website
  • WhatsApp
  • Moya App
  • GovChat
  • SASSA App

Let’s find out how someone can use these methods to check SASSA grant status online.

1_ SRD SASSA Status Check on Official Web Portal:

Before we start the guide, I must say one thing: the official portal stays offline many times a day. Despite of official source to check status, you need to choose an alternate so if this method won’t work for you, then skip to method number 2.

  1. Make a connection with the srd.sassa.gov.za web portal on your device.
  2. Now, click on the “South African ID Holders” option.
  3. Find the option “Check Application Status” and open it.
  4. Enter your phone number exactly the same one that you used during the SRD application process.
  5. Enter your South African ID number.
  6. Click on the “Check Status” button, and a pop-up will appear on your screen with your application status.

2_ Our SASSA Status Check Tool:

We are bringing to you a secure and fast tool where you can check the grant application status in no time.

  1. Scroll back to the top of this page, or you can type of webpage URL in your URL bar.
  2. Now enter ID and phone number to get the status in real-time.

3_ Check Grant Status Uisng Moya App:

The Moya App allows users to check their SASSA status easily without using mobile data. It offers free access to SASSA services, making it convenient for beneficiaries to stay updated. With no data costs, Moya ensures affordable, quick, and reliable access to essential government grant information across South Africa.

  1. Open the Moya App and go to the “Discover” section.
  2. Here, look for “Services” and open it.
  3. Now find out “SRD R350 datafree” and open it.
  4. Enter your phone number with your ID number.
  5. Check Status.

4_ Check SASSA Grant Application Status on WhatsApp:

WhatsApp is one of the most used chat and video call apps worldwide. It offers a free source to connect with people all around the world. So you can use this app to check SRD grant application status.

  1. First of all, save the SASSA WhatsApp number in your phone. +27 0600 123 456
  2. Now open your WhatsApp and start a new chat with SASSA.
  3. Send a message “I need to check my status check response”.
  4. You will get a reply from the SASSA officials with a URL to check SRD status.
  5. Follow the link and enter your ID and phone number to get the status.

5_ Check SASSA Application Status on GovChat:

GovChat is an official platform for checking SASSA status and accessing government services in South Africa. It enables users to track their grant applications, submit queries, and receive updates. GovChat is data-free on select networks, making it accessible to millions who rely on SASSA support without incurring mobile data charges.

  1. Open the webpage www.govchat.org, which is the official website of GovChat.
  2. You will be welcomed with two options. You need to choose “For Citizens”.
  3. Now tap on the “GovChat Now” button. It will display further options:
    1. GovChat Now on Our App
    2. GovChat Now on Messenger
    3. GovChat Now on WhatsApp
  4. Choose the preferred method and check the SASSA status online.

6_ Get SASSA Grant Status on Mobile App:

SASSA has an official app for Android and iOS users to download and check the status of the SASSA grant anytime.

  1. Open the Apple App Store (for iPhone) or Google Play Store (for Android) on your phone.
  2. In the search bar, type “SASSA App for SRD R370 Status Check”.
  3. Download the first app that appears in the search results.
  4. Install the app on your device.
  5. Open the app and log in with your SASSA ID number.\
  6. Tap on the “Check R370 Status” option.
  7. Enter your ID number and mobile phone number to view your current grant status.

SASSA Status Check – Offline

Now let’s learn about other ways to track grant status. If you don’t have internet access, then you have the following facilities:

  • USSD Code
  • SMS
  • Phone Call

1_ Dial SASSA Status Check USSD Code:

  1. Open the dialer on your mobile phone.
  2. Dial 1203210# or 12069277#.
  3. Follow the prompts on the screen.
  4. Choose the option to check your SRD R370 status.
  5. Enter your South African ID number and mobile number when asked.

2_ Get SASSA Status Via SMS:

  1. Open the Messages app on your phone.
  2. Create a new message.
  3. Type your South African ID number and SASSA-registered mobile number.
  4. Send the message to 0600 123 456.
  5. You will receive a reply with your SRD grant status.

3_ Use SASSA’s Toll-Free Number for Status Inquiry:

  1. Dial 080 060 1011 from your phone (toll-free).
  2. Follow the voice prompts carefully.
  3. Select the option for “SRD Status” by pressing the corresponding number.
  4. Wait for a SASSA agent to join the call.
  5. The agent will transfer your call to a secure line.
  6. You’ll be asked to enter your South African ID number and registered phone number.

Learn About SRD Status Check Response

While checking your grant approval status, you will see different kinds of status check codes. A SASSA grant beneficiary needs to know the meaning of these responses. So here is the detailed explanation of each status check response.

SASSA Pending Status:

If you see a “Pending” status while checking your SASSA grant approval, it means that your SRD R370 application has been submitted successfully and is currently undergoing verification. This status indicates that SASSA is reviewing your details to ensure everything is correct before proceeding with your grant approval.

In this case, you need to be patient as the verification process can take some time. SASSA will contact you once your application is fully processed or if any additional information is required.

It’s important to check the status regularly, but for now, all you can do is wait until the verification process is complete.

SASSA Status Check Declined:

This status check response is about the rejection of the Social Distress grant. The South African Social Security Agency (SASSA) has declined your SASSA SRD application approval. Reasons behind this rejection can vary, and that is why you need to read about our declined status on our dedicated page.

SASSA Status Check Failed (Identity Verification Failed)

This SASSA status shows that your SASSA SRD application has failed to pass the identity verification. There must be an issue with your identity documents so that SASSA has stopped your grant payment. To solve this issue, you must visit the nearest SASSA office and ask for help.

Income Source Identified

SASSA offers the social grant only to those who are either unemployed or earning less than R624 per month. So this SASSA status shows that the applicant is earning more than R624. Your bank account is detected with a monthly salary receipt.

Self-Exclusion Response

This is a status check response from the South African Social Security Agency (SASSA), indicating that the applicant is not eligible for the payment. The reason for this decision is that the applicant has been identified as earning a regular and sustainable income from other sources. As a result, the applicant does not meet the financial eligibility criteria required for this grant. S

Referred Status

The Referred status indicates that your application has been successfully completed and submitted to the South African Social Security Agency (SASSA). It has now been forwarded to the Department of Home Affairs (DHA) for further verification. This step is part of the standard application process to confirm your identity and citizenship details before a final decision is made on your eligibility. Please allow time for this verification to be completed.

Types of SASSA Social Grants in 2025

SASSA is managing 8 types of social grants in 2025. Here are the names:

  1. Older Person’s Grant (Old Age Pension)
  2. Child Support Grant
  3. Disability Grant
  4. Foster Child Grant
  5. Care Dependency Grant
  6. Social Relief of Distress Grant
  7. Grant-in-aid
  8. War Veterans Grant

SASSA Grant Balance Status Check

SASSA grant beneficiaries who are receiving the SRD R370 payment can check their grant balance online or at an ATM. Here is the method.

Check Balance for SASSA SRD Grant at ATM:

After checking your SASSA SRD status and getting the payment date, you need to visit the nearest Postbank ATM and follow these steps:

  1. Insert your SASSA debit card into the ATM.
  2. Enter your SASSA status PIN.
  3. Now choose “Balance” and check your balance.

Know Your R370 Payment Balance Online:

This is one of the best ways to check your grant balance. For this method, you need to have a banking app for your bank account. Then follow these steps:

  1. Open the app and login with your username and password.
  2. Enter the OTP that you will receive on your phone number to verify the login.
  3. Now go to the “Balance” section and check your current balance.
  4. This will inform you about your balance.

SASSA Social Relief of Distress (SRD) Grant

The SASSA Social Relief of Distress (SRD) Grant was introduced in May 2020 as an emergency financial support measure by the South African government to assist individuals affected by the economic impact of the COVID-19 lockdown. Launched at the height of the pandemic, the grant aimed to provide temporary relief to millions of unemployed South Africans who had no other source of income.

Initially, the monthly payment was set at R350, offering basic support during a time of widespread job losses and uncertainty. As of now, the SASSA SRD grant amount has been increased to R370 to help keep pace with rising living costs.

The SASSA SRD Grant has become a vital lifeline for approximately 19 million people across the country, helping to alleviate poverty and provide dignity to vulnerable individuals.

SASSA SRD Grant Eligibility Criteria

Before you submit your SRD grant application, you should be aware of the eligibility criteria. Here are the rules that every South African must follow to achieve this financial support.

South African Citizenship or Residency: You must be a South African citizen, permanent resident, or refugee registered on the Home Affairs system.

Age Requirement: You must be between 18 and 59 years old.

Unemployed Status: You must currently be unemployed and not receiving income from any source.

No Other Government Grants: You must not be receiving any other social grant from SASSA, excluding the child support grant.

No UIF Benefits: You must not be receiving Unemployment Insurance Fund (UIF) payments.

Not Funded by NSFAS: You must not be receiving financial support from the National Student Financial Aid Scheme.

Income Threshold: You must not earn more than R624 per month.

Valid ID and Contact: You must have a valid South African ID and phone number.

Living in South Africa: You must currently reside within the borders of South Africa.

Bank Account for Payment: You must provide a valid bank account for payment processing.

How to Lodge an SASSA Appeal for Declined or Failed SASSA Status?

SASSA uses a secure and strict verification system to run the whole grant distribution. That is why SASSA rejects millions of SRD grant applications each month that do not qualify for the approval criterion.

However, those who think that they are eligible but still got a grant decline decision can use the SASSA appeal application. In this way, they can appeal to the Department of Social Development (DSD). If your application status is declined or failed, then you should follow my appeal guide mentioned below.

Step 1: Find the Reason for Declining the Application

Your first task is to go and check SRD status so you can find out the exact reason for the payment decline for the SRD grant. One of the most famous reasons are:

  • Identity verification failed
  • Income source identified
  • Self-Exclusion Response Found

Once you have noted down your reason for failure of the SASSA application, you can proceed to the appeal process.

Step 2: Visit DSD SASSA Appeal Portal

The Department of Social Development (DSD) will accept your appeal and verify your appeal status. You need to visit the DSD appeal portal at srd.sassa.gov.za/appeals/appeal. Once you land on this page, you can start the appeal application procedure.

Step 3: Lodge the Appeal for SRD Grant

The final step is to lodge the appeal. You need to enter your phone number inside the appeal tool and then get an OTP to verify your phone number. Provide the OTP and fill out the appeal application form.

Choose the reason for the declined status and then submit the appeal request online. You will get a reference number for your appeal case. Get this number for future inquiries.

Don’t forget to check your appeal status. This can take between 30 to 90 days maximum to get a response from DSD.

How to Get SASSA Payment After the Approval?

You need to have a bank account if you want to get the payment via bank deposit. However, if you don’t have a bank account, you can choose other methods like Pick n Pay and Shoprite retail stores to get paid.

Here is the step-by-step guide on how to get the SASSA grant payment.

Get R370 Payment Via Bank Transfer:

For this purpose, you need to visit the SRD portal at srd.sassa.gov.za and then choose “South African ID Card Holder”.

You will navigate to the new page where you need to find “Change banking details”. Open this option and follow the steps:

  1. Enter your bank account details:
  2. Account number
  3. IBAN
  4. Branch Code
  5. Now choose the name of a bank like Postbank or TymeBank, etc.
  6. Save these details and get an OTP on your phone number to verify your request.
  7. Once you provide the OTP, you will get a response that your banking details have been received and will be updated soon.

Within 30 days, your bank account will be approved, and all your next SASSA cash payments will be deposited directly into your bank account.

Get R370 Payment Via Pick n Pay Retail Store

Those who don’t have a bank account can choose the Pick n Pay or Shoprite reatil stores to get the SASSA money. Here is how to use this method.

  1. Check your SRD status and find out your payment date.
  2. Go to Pick n Pay or Shoprite retail store to get your payment.
  3. Show your ID and pass the biometric verification.
  4. Collect your cash payment from the desk and get the receipt as well.

SASSA Status Check is Approved, But R370 Payment is Not Received

If your SASSA status is approved but you are still waiting for your R370 payment, don’t worry. Here are possible reasons why you haven’t received your money yet:

Payment Date Not Assigned Yet

Even if your application is approved, SASSA might not have given you a payment date yet. You need to wait for your payment date to show on the status check.

Bank Details Are Wrong or Missing

If your bank account number or payment method is incorrect or not updated, SASSA cannot send the money. Make sure your bank details are correct on the SASSA system.

Delays at the Bank or Post Office

Sometimes banks or post offices take extra time to process the payment. It may take a few days after the payment date to reflect in your account.

SASSA Is Processing Many Payments

SASSA pays millions of people. If they are too busy or the system is slow, your payment might take longer to arrive.

Your Payment Was Reversed

If there was a problem sending your money (like a closed account), the payment may have been sent back to SASSA. You will need to update your details and wait for a new payment date.

Tip: Keep checking your status regularly to see if a payment date has been added.

Why has my SRD Application Failed or been Declined?

SASSA can decline or reject an SRD application if it finds that the application is not fulfilling the eligibility rules. Here are some of the most common reasons that can cancel your grant application.

SASSA cannot Verify Your Identity

SASSA checks your ID with the Department of Home Affairs (DHA). If your details don’t match, they can’t approve your application.

You Are Getting a Salary

If money from a job is going into your account, SASSA thinks you are working and earning more than the limit allowed.

You Are Already Getting Another Grant or Financial Help

If you are receiving any other SASSA grant (like a child grant) or financial support from NSFAS or UIF, you may not qualify.

Your Bank Shows Too Much Money

If more than R624 per month is going into your account, SASSA may see you as not needing the R370 grant.

You Are Registered for UIF

If your name is still on the UIF system, even if you’re not getting UIF payments, SASSA may decline your application.

You Did Not Confirm Your Details or Missed the Reapplication

Sometimes you need to reapply or confirm your details every few months. If you miss this step, your application will fail.

You Are a Government Employee or Registered Business Owner

If you are working for the government or have a business in your name, SASSA might think you are not in financial need.

F.A.Q

What is the easiest way to do a SASSA status check?

The easiest and quickest way to perform a SASSA status check is to use our SRD status check tool. Just enter your ID and phone number to get your payment status.

How to find out SASSA payment dates?

SASSA payment dates are listed on our website. You just need to check our SASSA website to get all the dates.

How to get SASSA status PIN?

You need to enter your phone number in the SASSA status check tool to get the PIN for your phone number.

How to deal with the SASSA status check failed?

To deal with the SASSA SRD grant status, you need to lodge an appeal.

What is the SASSA grant cancellation process?

You can cancel your SASSA aid with the help of the SRD portal. Just visit the srd.sassa.gov.za website and look for the “cancel your grant” option. Now, provide the reason for cancellation and cancel your SASSA grant online.

Do I need a bank account for SASSA payment?

No, you can also use Pick n Pay or Shoprite for this purpose.

How to fix the income source identified?

You need to lodge a SASSA appeal to fix the income source identified issue for your grant payment.

SASSA Contact Information

In case of any inquiry or further details about the SRD grant, you can choose one of the following contact options to contact Sassa directly.

  • SASSA Hotline: 0800 60 10 11
  • Local SASSA Office:
    • SASSA Office in Gauteng: Mr Themba Matlou, 222 Smit Street, Braamfontein, Johannesburg, 2000, Tel: 011 241 8320
    • Limpopo: Ms Zodwa Mvulane, 43 Landros Mare Street, Polokwane, 0699, Tel: 015 291 7509
    • Free State: Ms Nkele Ntlhe, Cnr St. Andrew Street & Aliwal Street, Bloemfontein, Private Bag X20553, Bloemfontein, 9300, Tel: 051 410 8339
  • Email: [email protected]